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Transfer to SIM only and keeping mumber

  • 9 April 2024
  • 2 replies
  • 75 views
Paul O'Nion
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I have an ID account and recently went SIM only, I have the PAC number but no idea how to transfer my phone number to the new SIM card as I have gone iD mobile to ID mobile. Can anyone tell me how?

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Best answer by andewhite 9 April 2024, 21:26

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andewhite
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Userlevel 8
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Unfortunately @Paul O'Nion, iD Mobile can’t / won’t transfer a number from one iD account to another iD account. 

Your PAC can only be used to switch - the number you want to keep - to another service provider.

Essentially, you’ll need to port the number you want to keep to another service provider, and then port the number you want to keep back to the new iD SIM only account you’re going to keep. 

It’s a faff and will take a while to complete - otherwise, perhaps just return the SIM only plan in its cooling off period and follow the iD Mobile online upgrade or change process. 

 

Tom
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Userlevel 7
Badge +4

Hi @Paul O'Nion 

 

Unfortunately, it isn't possible to move a number directly from one iD Mobile account to another iD Mobile account. We'd require a PAC code from another network to move a number to an account.

 

In this case, you may be able to try the following triangle port method;

 

1) Get a PAC code for the number you wish to keep.

2) Purchase a Pay As You Go (PAYG) SIM from any OTHER network.

3) Give your PAC code to the new PAYG SIM provider to transfer your number from iD Mobile to the PAYG network.

4) Once it's been transferred over, this sends your number to the new network on PAYG and cancels your old contract with us automatically, the final bill will be sent via email.

5) Once the number has fully transferred to the PAYG network allow 24 hours and then request a PAC code from them.

6) Transfer your number to the new iD Mobile plan via PAC code at the link below, once the transfer is fully complete your PAYG SIM will be disconnected and the desired number will be on the new iD Mobile account.

 

https://switching.idmobile.co.uk

 

Note; With a new iD Mobile account, you'll need to register a new iD Mobile app/website account to using an email address that hasn't been used previously to register.

 

Tom

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