Skip to main content
Community Member
Dafyddpaul
Community Member
August 27, 2025
Question

Trying to claim Apple Music

  • August 27, 2025
  • 1 reply
  • 48 views

Hi,

I've just joined id Mobile and trying to collect my free apple music but I cannot.

I am getting “ UID Missing or incorrect. “ 

No matter what system I'm on Apple or Android or any browsers the outcome is the same.

Can anyone tell me what's wrong  ?

Have I'd mobile sent a faulty link ?

 

Best regards. D

    1 reply

    Tyler C
    iD Mobile Employee
    Tyler C
    iD Mobile Employee
    September 1, 2025

    Hey there ​@Dafyddpaul, we’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

     

    Alternatively, if you are currently logged in, you can use the following link:

     

    https://community.idmobile.co.uk/inbox/overview

     

    Please note, this isn’t an instant messaging service, and we’ll get back to you ASAP, and cannot promise a response time-frame at any stage. Please contact our live-chat if you require instantaneous responses.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement