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New Contributor
July 25, 2025
Question

UID Missing or incorrect - Apple products offer

  • July 25, 2025
  • 3 replies
  • 38 views

I have the above problem in common with others, can you assist with the solution please 

    This topic has been closed for replies.

    3 replies

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    July 28, 2025

    Hey there ​@Algernon, sorry to hear that.

     

    We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

     

    Alternatively, if you are currently logged in, you can use the following link:

     

    https://community.idmobile.co.uk/inbox/overview

     

    Please note, this isn’t an instant messaging service, and we’ll get back to you ASAP. Please contact our live-chat if you require instantaneous responses.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    August 24, 2025

    Is there a solution to this? I have the same problem

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    August 27, 2025

    Hey there ​@dawgstar, we’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

     

    Alternatively, if you are currently logged in, you can use the following link:

     

    https://community.idmobile.co.uk/inbox/overview

     

    Please note, this isn’t an instant messaging service, and we’ll get back to you ASAP, and cannot promise a response time-frame at any stage. Please contact our live-chat if you require instantaneous responses.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.