UID Missing or incorrect - Apple products offer | iD Mobile Community
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Question

UID Missing or incorrect - Apple products offer

  • July 25, 2025
  • 3 replies
  • 25 views

I have the above problem in common with others, can you assist with the solution please 

3 replies

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • July 28, 2025

Hey there ​@Algernon, sorry to hear that.

 

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

 

Alternatively, if you are currently logged in, you can use the following link:

 

https://community.idmobile.co.uk/inbox/overview

 

Please note, this isn’t an instant messaging service, and we’ll get back to you ASAP. Please contact our live-chat if you require instantaneous responses.

 

Thanks,

Tyler


  • August 24, 2025

Is there a solution to this? I have the same problem


Tyler C
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • August 27, 2025

Hey there ​@dawgstar, we’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

 

Alternatively, if you are currently logged in, you can use the following link:

 

https://community.idmobile.co.uk/inbox/overview

 

Please note, this isn’t an instant messaging service, and we’ll get back to you ASAP, and cannot promise a response time-frame at any stage. Please contact our live-chat if you require instantaneous responses.

 

Thanks,

Tyler