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Question

UID Missing or incorrect when trying to redeem

  • August 1, 2025
  • 1 reply
  • 14 views
K
Community Member

I am trying to redeem the 3 month free apple

music trial - but just keep getting the error message 

UID Missing or incorrect. How can I resolve this?

    1 reply

    Siân W
    iD Mobile Employee
    Forum|alt.badge.img+19
    • Siân W
    • iD Mobile Employee
    • August 4, 2025

    Sorry to hear this ​@Katie1607 

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview 

    We’ll see you there.
     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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