UID Missing or incorrect when trying to redeem | iD Mobile Community
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Question

UID Missing or incorrect when trying to redeem

  • August 1, 2025
  • 1 reply
  • 11 views

I am trying to redeem the 3 month free apple

music trial - but just keep getting the error message 

UID Missing or incorrect. How can I resolve this?

1 reply

Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • August 4, 2025

Sorry to hear this ​@Katie1607 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview 

We’ll see you there.