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unable ro connect

  • September 24, 2025
  • 1 reply
  • 24 views
E
Community Member

I've paid my ID bill twice in September but I'm still unable to text or make calls. ID are atrocious for helping, with no number to call or anything but this community help thing. I've tried everything. I get a connection for seconds then it goes. No one call call or text me or other way around. Help!!! !

    1 reply

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • September 25, 2025

    Hi ​@Esanga88 

     

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

     

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

     

    We’ll see you there. 

     

    Tom

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