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unable to access data in Spain


I am currently in Spain and have plenty of data on my account but once I leave the apartment that has wifi I cannot access my data roaming so cannot access maps etc . have restarted my phone, checked all my settings and still no use. My partner is on ID and he can use his phone with no problems. Has my data been blocked for some reason???

Best answer by MZone

Make sure you are using Vodafone, Telefonica, Xfera, or Orange. 

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MZone
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Contributor
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  • March 7, 2025

Make sure you are using Vodafone, Telefonica, Xfera, or Orange. 


Tyler
iD Mobile Employee
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  • iD Mobile Employee
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  • March 8, 2025

Hey there ​@sharontaylor00, sorry to hear that.

 

How long have you been abroad for?

 

Please also try changing between networks as kindly advised by ​@MZone, such as these above.

 

Finally, have you tried resetting network settings?

 

Thanks,

Tyler