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Question

unable to access data in Spain

S
Community Member

I am currently in Spain and have plenty of data on my account but once I leave the apartment that has wifi I cannot access my data roaming so cannot access maps etc . have restarted my phone, checked all my settings and still no use. My partner is on ID and he can use his phone with no problems. Has my data been blocked for some reason???

    2 replies

    MZone
    Gold Contributor
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    • MZone
    • Gold Contributor
    • 737 replies
    • March 7, 2025

    Make sure you are using Vodafone, Telefonica, Xfera, or Orange. 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3361 replies
    • March 8, 2025

    Hey there ​@sharontaylor00, sorry to hear that.

     

    How long have you been abroad for?

     

    Please also try changing between networks as kindly advised by ​@MZone, such as these above.

     

    Finally, have you tried resetting network settings?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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