Unable to access free Apple offer | iD Mobile Community
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Question

Unable to access free Apple offer

  • September 1, 2025
  • 1 reply
  • 26 views

Hi, I’ve got the 3 month free Apple Music/TV offer but can’t access it as Apple state ‘UID Missing or incorrect’. How do I get around this?.

thanks in advance. 

1 reply

Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • September 2, 2025

Sorry to hear this ​@Paul753 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview 

We’ll see you there.