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Community Member
September 1, 2025
Question

Unable to access free Apple offer

  • September 1, 2025
  • 1 reply
  • 50 views

Hi, I’ve got the 3 month free Apple Music/TV offer but can’t access it as Apple state ‘UID Missing or incorrect’. How do I get around this?.

thanks in advance. 

    1 reply

    Siân W
    iD Mobile Employee
    iD Mobile Employee
    September 2, 2025

    Sorry to hear this ​@Paul753 

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview 

    We’ll see you there.
     

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