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Question

Unable to access free Apple offer

  • September 1, 2025
  • 1 reply
  • 47 views
P
Community Member

Hi, I’ve got the 3 month free Apple Music/TV offer but can’t access it as Apple state ‘UID Missing or incorrect’. How do I get around this?.

thanks in advance. 

    1 reply

    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • September 2, 2025

    Sorry to hear this ​@Paul753 

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview 

    We’ll see you there.
     

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