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Question

unable to make calls

  • September 5, 2025
  • 1 reply
  • 31 views
N
Community Member

Hi, I’m not able to make phone calls and it said I have reached my limit but my plan should have unlimited minutes. Thanks. 
 

    1 reply

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • September 8, 2025

    Hello ​@Novemyuen 

     

    Thank you for getting in touch. 

    We are sorry to hear you are experiencing issues when attempting to make a call. 

    Is it a personal or business number that you are trying to call? Also are they based in the UK?

     

    Thanks, 

     

    Natalie 

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