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Question

Unable to reach customer services

  • May 15, 2026
  • 1 reply
  • 2 views

Is it just me or does ID make it extremely difficult to contact customer services?

Never had a problem with other providers.  

Can anyone suggest how to message when or even better talk to a human? 

Many thanks

1 reply

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  • iD Mobile Employee
  • May 15, 2026

Hi ​@Garyidcommunity 

 

I am sorry that you are finding it difficult to contact iD Mobile.

You can also reach us via:

Live Chat: https://www.idmobile.co.uk/live-chat
Phone: 0800 049 2376
Social media channels: Facebook or Instagram
Email: socialqueries@idmobile.co.uk

Please provide the details of your query through any of the above methods, and we will be happy to assist you.

 

Michael Z