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unable to receive text message for new idmobile app registration

  • March 31, 2024
  • 1 reply
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M
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Im trying to register for the new app, I was an existing user but it asked me to register again, however on the sms otp section i have requested the code for 10 times at least but no success.

Best answer by Tom

Hi @Midnightx 

 

Unfortunately the new iD Mobile app is experiencing some issues at the moment, the team is working on getting this resolved, apologies for any inconvenience caused.

 

https://community.idmobile.co.uk/announcements-16/service-update-the-id-mobile-app-myaccount-online-are-currently-unavailable-for-some-users-58692

 

Tom

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    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8182 replies
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    • April 5, 2024

    Hi @Midnightx 

     

    Unfortunately the new iD Mobile app is experiencing some issues at the moment, the team is working on getting this resolved, apologies for any inconvenience caused.

     

    https://community.idmobile.co.uk/announcements-16/service-update-the-id-mobile-app-myaccount-online-are-currently-unavailable-for-some-users-58692

     

    Tom

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