unable to send MMS messages despite maximum spend cap | iD Mobile Community
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Question

unable to send MMS messages despite maximum spend cap

  • August 31, 2025
  • 1 reply
  • 16 views

I am unable to send MMS messages.

My spend cap is maximum but when I try to send it says that 'service not set activated on account'

I have tried everything that I have seen in the trouble shooting but still won't work.

1 reply

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • September 3, 2025

Hi there ​@Louisegrundy1, I’ve responded to your other post now.

 

Thanks,

Tyler