unable to send revieve text message’ s | iD Mobile Community
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Question

unable to send revieve text message’ s

  • November 7, 2025
  • 3 replies
  • 23 views
C
New Contributor

unable to send recieve text messages.

I don't think my number has been migrated over correctly. I have tried to turn off and remove sim, but this has not worked.

Incorrect number showing in the message settings

    3 replies

    Geluk
    Silver Contributor
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    • Geluk
    • Silver Contributor
    • November 7, 2025

    Change the incorrect number in your phone settings; id can’t do that!

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    C
    New Contributor
    • CaraL
    • Author
    • New Contributor
    • November 7, 2025

    How do info that as it won’t let me?

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • November 7, 2025

    Hi ​@CaraL 

     

    Thanks for getting in touch.

     

    What is the make/model of your handset please?

     

    Natalie 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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