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New Contributor
November 7, 2025
Question

unable to send revieve text message’ s

  • November 7, 2025
  • 3 replies
  • 41 views

unable to send recieve text messages.

I don't think my number has been migrated over correctly. I have tried to turn off and remove sim, but this has not worked.

Incorrect number showing in the message settings

    3 replies

    Geluk
    Silver Contributor
    Silver Contributor
    November 7, 2025

    Change the incorrect number in your phone settings; id can’t do that!

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    CaraLAuthor
    New Contributor
    November 7, 2025

    How do info that as it won’t let me?

    iD Mobile Employee
    November 7, 2025

    Hi ​@CaraL 

     

    Thanks for getting in touch.

     

    What is the make/model of your handset please?

     

    Natalie 

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