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Unknown charge

  • November 22, 2025
  • 1 reply
  • 18 views

Why am I being charged 14p every month for a phone number I dont phone? What is this for?

Best answer by Owethu M

Hi ​@JeanetteI 

 

I do apologise that you are getting charged however in order to investigate this further you will need to get into contact with an agent via Live Chat, social media channels (Facebook or Instagram) or by emailing socialqueries@idmobile.co.uk with the details of your query. We’re here to help and will do our best to get everything sorted for you.

 

-Owethu

1 reply

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  • iD Mobile Employee
  • Answer
  • November 22, 2025

Hi ​@JeanetteI 

 

I do apologise that you are getting charged however in order to investigate this further you will need to get into contact with an agent via Live Chat, social media channels (Facebook or Instagram) or by emailing socialqueries@idmobile.co.uk with the details of your query. We’re here to help and will do our best to get everything sorted for you.

 

-Owethu