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Community Member
April 13, 2026
Question

Unlock Carrer on my mobile now

  • April 13, 2026
  • 1 reply
  • 30 views

Please unlock my phone so that I can use the eSIM on my phone abroad. 

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    April 14, 2026

    Hi ​@Roos

     

    Thanks for your message.

     

    I’m sorry for any confusion, but I can confirm that iD Mobile no longer network-locks handsets. This means your phone is already unlocked and can be used with other networks and eSIMs, including when travelling abroad.

     

    If your eSIM isn’t working overseas, the issue is more likely related to:

    • Roaming not being enabled on your account or device
    • Network selection (you may need to manually choose a partner network abroad)
    • Or device eSIM/roaming settings not being fully activated

    Thanks, 

    Owethu