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Community Member
October 24, 2025
Question

Unsble to connect to Wifi on London Underground

  • October 24, 2025
  • 5 replies
  • 1014 views

I would like to connect to Wifi on London Underground.

i have tried THREE_WIFI but it requires a username and password. 
i do get 4G or 5G signal on certail parts and in stations but I specifically would like to access the Internet for information.

Is it possible and how do I do it?

    5 replies

    Lamiya C
    iD Mobile Employee
    iD Mobile Employee
    October 24, 2025

    Hi ​@Scaffoldr ,

    You can connect to free Wi-Fi on the London Underground using THREE_WIFI, but it does require a few setup steps:

    How to Connect:

    -Make sure your device has a valid Three SIM.
    -At a participating station, go to Wi-Fi settings and select THREE_WIFI.
    -If prompted for a username/password, choose EAP method: SIM (on Android) or ensure your iOS is updated (15.4 or later).
    -You may also need to register via your My3 account and wait up to 48 hours for access to activate.

    Wi-Fi is available in ticket halls and platforms—not in tunnels. You’ll also get 4G/5G in some stations.

    Let us know if it has worked,

    Lamiya
    iD Mobile Social Media Team

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    New Contributor
    November 6, 2025

    Hi this does not work. When I select the three network on London Underground I am asked to enter a login. I am on the latest iOS.

    iD Mobile Employee
    November 6, 2025

    Hi ​@gsweeney76 

     

    Thanks for getting in touch. 

    Have you previously registered your My3 account?

     

    Natalie 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    November 6, 2025

    I tried this but got an error message. 

     

    New Contributor
    November 7, 2025

    When signing up to My3, it doesn’t allow me to link my ID #, which based on the above thread, I need to do to get on the WiFi. Any fix?