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update account

Jan1302
New
 Contributor

I have 3 phone on my account, 1 mine and the other 2 are my daughters. As they older now I want them to have own account and bank details.

can this be done?

    2 replies

    MZone
    Gold Contributor
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    • MZone
    • Gold Contributor
    • 838 replies
    • March 4, 2025

    iD do not offer an option to transfer accounts to other parties. 

    This is due to an account requiring credit/security checks prior to the contract activating.

    They would have to take out new contracts in their own names.

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2012 replies
    • March 4, 2025

    Hello ​@Jan1302 

     

    Thank you for getting in touch. 

    As ​@MZone has advised, we are not able to transfer ownership of an account but your daughters are welcome to apply for their own accounts online or by calling the team on 0207 139 1397.

     

    Thanks, 

     

    Natalie 

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