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Question

upgare to phone contracts

  • April 14, 2026
  • 1 reply
  • 4 views
U
Community Member

Hi could you have look when I will able upgrade sim to phone contracts thanks. 

    1 reply

    Owethu M
    iD Mobile Employee
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    • Owethu M
    • iD Mobile Employee
    • April 14, 2026

    Hi ​@Uddin1, 
     

    Thanks for getting in touch.

     

    If you’re currently on a SIM-only 1-month rolling contract, you’ll normally be able to upgrade or change your plan once you’ve been with us for at least 6 months.

     

    If you’re on a 24-month handset contract, you’ll typically be able to upgrade or make changes within the final 24 days before your contract end date.
     

    You can also request support through:

    Live Chat: https://www.idmobile.co.uk/live-chat

     

    Owethu

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