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upgrade

  • May 27, 2026
  • 1 reply
  • 6 views

I understand I’m due an upgrade but it won’t let me select on the app ? 

1 reply

Owethu M
iD Mobile Employee
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  • iD Mobile Employee
  • May 28, 2026

HI ​@Ryandev

 

We’re sorry to hear that you are unable to select the upgrade option through the app.

 

We would recommend contacting our Sales Team via Live Chat or by calling 0800 049 0250, as they will be able to review your account and assist you further with the available upgrade options.

Owethu