Skip to main content
Question

upgrade being returned to curry's

  • April 10, 2026
  • 1 reply
  • 10 views
A
Community Member

I upgraded my phone, I had to rearrange delivery for today as I was at work when they first attempted delivery. I checked the tracking on dpd this morning and it says the phone is now being returned to curry's. I know they did not attempt a delivery today. I tried to sort it through ID mobile chat but that was not helpful at all, what do I do? Very disappointed! 

    1 reply

    Z
    iD Mobile Employee
    Forum|alt.badge.img+7
    • Zandile M
    • iD Mobile Employee
    • April 16, 2026

    Hi ​@amberjasmin 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile M

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement