upgrade options query for upfront cost | iD Mobile Community
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Question

upgrade options query for upfront cost

  • November 5, 2025
  • 2 replies
  • 15 views

  • Community Member

I have just looked at my upgrade options on the app for iPhone 17 and there’s a deal for 500gb for £29.99 a month with upfront cost of £325 but when I’ve looked online I can get the same deal from yourselves but with an upfront cost of £159 so much less…. Is this something you can offer me? 

2 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • November 5, 2025

I’m not seeing that offer on the iD mobile website. Can you post. Link?


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  • iD Mobile Employee
  • November 6, 2025

Hi, ​@KaC 

Thanks for getting in touch and for checking out our upgrade options. I completely understand why you’d want to make sure you’re getting the best possible deal. The offers you see in the app and those on our website can sometimes differ, as they may be part of separate promotional campaigns. Please contact our sales team on 08000490250, they will have the look and assist you further.

Thank you,

Zandile 

The iD Mobile Team