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Community Member
November 5, 2025
Question

upgrade options query for upfront cost

  • November 5, 2025
  • 2 replies
  • 85 views

I have just looked at my upgrade options on the app for iPhone 17 and there’s a deal for 500gb for £29.99 a month with upfront cost of £325 but when I’ve looked online I can get the same deal from yourselves but with an upfront cost of £159 so much less…. Is this something you can offer me? 

    2 replies

    WelshPaul
    Platinum 
Contributor
    Platinum 
Contributor
    November 5, 2025

    I’m not seeing that offer on the iD mobile website. Can you post. Link?

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    iD Mobile Employee
    November 6, 2025

    Hi, ​@KaC 

    Thanks for getting in touch and for checking out our upgrade options. I completely understand why you’d want to make sure you’re getting the best possible deal. The offers you see in the app and those on our website can sometimes differ, as they may be part of separate promotional campaigns. Please contact our sales team on 08000490250, they will have the look and assist you further.

    Thank you,

    Zandile 

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.