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Question

Upgrading to iphone 17 pro max

  • May 19, 2026
  • 1 reply
  • 10 views
A
Community Member
  • Alp
  • Community Member

I want to upgrade to an iphone 17 pro max but the colour i want is not coming up as an option for the storage i want too. However the colour is available if i look to buy it on ID

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • May 19, 2026

    Hi ​@Alp,

     

    We’re sorry to hear the colour and storage combination you’re looking for is not currently appearing as an upgrade option on your account.

     

    In some cases, certain colours, storage variants, or stock allocations may differ between upgrade offers and new purchase options shown on the website.

     

    As this would be a sales and stock availability query, we’d recommend contacting our Sales Team directly via Live Chat so they can check whether the specific iPhone 17 Pro Max variant you’re looking for is available for upgrade manually.

     

    You can contact the team here: https://www.idmobile.co.uk/live-chat 

     

    Once connected, an advisor will be happy to look into the available options for you.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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