Question

Very poor data speeds and constant 5g 4g switching

Forum|Forum|4 months ago
September 18, 2025
3 replies
37 views

geord99
New Contributor

Since joining id mobile a few months ago the data speeds have been horrendous. Often less than 5mb downloads. I have a Google pixel 9a and the area is NE1 3AZ but not it's not just that area. It's everywhere. Trying to use the phone for work related stuff is almost impossible.

+24

Tyler C
iD Mobile Employee
Forum|Forum|4 months ago
September 19, 2025

Hi there @geord99, sorry to hear that. For NE1 3AZ, Three UK are currently working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing. We hope to have things fixed as soon as possible and will add any updates here:

https://www.three.co.uk/support/network-and-coverage/coverage?location=dh44ar&tab=2#tabs-c2d0d12ce8-item-2988999184-tab

Therefore, data speeds may be slower whilst this is on-going I’m afraid.

What other full postcodes do you have issues in please?

Thanks,

Tyler

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geord99
Author
New Contributor
Forum|Forum|4 months ago
September 19, 2025

Hi. Thanks for the reply but Three UK have no issues according to their site checker. I know others who are having the same issues who have been longer with yourselves than I have. Other areas are NE7 NE12 and these are the ones that I'm aware of.