We have 2 mobile sims with IDmobile and both are causing problems with inadequate reception.According to Ofcom, reception for both the Three and Vodafone networks where our property is located indicates a strong indoor and outdoor reception.However we find that on most days the strength indoors is less than two bars (-116dBm).We have tried all of the following - Restarting the devices to refresh the connection to the network.Turning Airplane Mode on for around 30 seconds, then turning it off again.Removing the SIM cards, gently wiping them with a clean, dry cloth, reinserting them, and restarting the devices.making sure that the device software is fully up to date.Resetting the network settings to refresh the device’s connection to the network.We are located in Buckie, Moray (AB56), in the north-east of Scotland.What else would you suggest to try and improve the signal.

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Very poor reception

We have 2 mobile sims with IDmobile and both are causing problems with inadequate reception.

According to Ofcom, reception for both the Three and Vodafone networks where our property is located indicates a strong indoor and outdoor reception.

However we find that on most days the strength indoors is less than two bars (-116dBm).

We have tried all of the following -

Removing the SIM cards, gently wiping them with a clean, dry cloth, reinserting them, and restarting the devices.

Resetting the network settings to refresh the device’s connection to the network.

We are located in Buckie, Moray (AB56), in the north-east of Scotland.

What else would you suggest to try and improve the signal.