Skip to main content

voicemail

  • March 27, 2026
  • 3 replies
  • 32 views
D
Active Contributor

Hi, I trying to set up my voicemail but the pin is not available. I tried my DOB as well. Can you help me please? 

 

    3 replies

    iD Support
    iD Mobile Employee

    Hi ​@DominikaZ 

     

    Thank you for getting in touch with us, please try the following steps:

     

    Steps to Set Up/Change Voicemail PIN:

    • Enter a new 4–10 digit PIN followed by the # key.
    • Re-enter your new PIN followed by # to confirm
    1. Dial 123 from your iD Mobile phone.
    2. Listen to the main menu prompts.
    3. Press 2 for settings.
    4. Press 1 to change your PIN.

     

    Thank you,

     

    Zandile,

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    D
    Active Contributor
    • DominikaZ
    • Author
    • Active Contributor
    • March 28, 2026

    Ok,but any pin which I set up is not acceptable 

     

    M
    iD Mobile Employee
    Forum|alt.badge.img+5
    • Michael Z
    • iD Mobile Employee
    • March 28, 2026

    Hi ​@DominikaZ,

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement