Skip to main content
Community Member
December 13, 2025
Question

Voicemail notification not showing

  • December 13, 2025
  • 1 reply
  • 65 views

When I receive a voicemail I dont receive a notification on the top of my phone. Unless I turn trxts on in voicemail itelf I receive no notification at all. I have dual sim and receive notifications for my other sim and I have the same settings for both. Any ideas? 

    1 reply

    Lamiya C
    iD Mobile Employee
    iD Mobile Employee
    December 14, 2025

    Hi ​@Gjamo1 ,

     

    Thank you for getting in touch. I completely understand how frustrating it can be not receiving voicemail notifications, especially when your other SIM is working fine.

    From what you’ve described, it sounds like this could be related to network provisioning for your voicemail rather than a device issue, particularly since the same settings work for your other SIM
     

    To help resolve this, I recommend the following steps:

    -Ensure your visual voicemail app (if using one) is updated to the latest version.

    -Toggle voicemail notifications off and on again in your phone settings.

    -Restart your phone after making changes.

    Lamiya

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.