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New Contributor
October 7, 2025
Question

Voicemails

  • October 7, 2025
  • 3 replies
  • 182 views

I can’t set up my voice mails. Whenever I try to call the voicemail number, it will say that I need to set up my pin by calling them?? This happens every time then it cuts off. Any idea what I need to do???

    3 replies

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    October 7, 2025

    Hi there ​@Chloe Dawes, have you tried disabling and then re-enabling voicemail?

     

    Have you set up the voicemail PIN previously?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    October 7, 2025

    Hi there ​@Chloe Dawes, have you tried disabling and then re-enabling voicemail?

     

    Have you set up the voicemail PIN previously?

     

    Thanks,

    Tyler

    I tried this and it’s still not working. And as far as I’m aware I have not

    Tom
    iD Mobile Employee
    iD Mobile Employee
    October 8, 2025

    Hi ​@Chloe Dawes 

     

    Are you roaming or in the UK?

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.