want to upgrade plan to get more data but says none available

Forum|Forum|1 day ago
October 9, 2026
1 reply
5 views

It’s been more than 31 days on this contract and I want to upgrade to more data but no options will show.

M

Marquerita T

iD Mobile Employee

Hi @Daisy3226.

Thank you for sharing.

Kindly note that all iD Mobile contracts are eligible for an upgrade 2 months before the expiry date, which allows you to get a new handset and keep the same mobile number. If you’d prefer a SIM only deal, you can upgrade 24 days before the contract expires.

If you’d like to change your plan to get more data, our sales team can check whether you’re eligible. You can reach them on 0800 049 0250 or via LiveChat at https://www.idmobile.co.uk/live-chat.

Thanks,

Marquerita

The iD Mobile Team

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