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Question

we have Vodafone mask at work but still can't get no signal

  • September 30, 2025
  • 6 replies
  • 40 views
D
New Contributor
  • Dre
  • New Contributor

We have a Vodafone masks at work but still can't get no signal when I am in inside work but other people who are on Vodafone three or talk mobile can when will id be able to connect?

    6 replies

    Geluk
    Silver Contributor
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    • Geluk
    • Silver Contributor
    • September 30, 2025

    “Masks”??

    To check id’s coverage for your postcode, check id’s NETWORK COVERAGE page.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • September 30, 2025

    Hi ​@Dre 

     

    Thanks for getting in touch.

     

    Can you please confirm the postcode where you experience issues with the service?

     

    Natalie 

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    D
    New Contributor
    • Dre
    • Author
    • New Contributor
    • September 30, 2025

    Tr9 6sf

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • September 30, 2025

    Thank you ​@Dre 

     

    We're fixing an issue in this area at the moment and aim to have things back up-and-running as soon as possible.

    We're sorry for any disruption this may cause and will add any further updates here.

     

    Thanks

     

    Natalie 

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    D
    New Contributor
    • Dre
    • Author
    • New Contributor
    • September 30, 2025

    Ok thank you 

      Tyler C
      iD Mobile Employee
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      • Tyler C
      • iD Mobile Employee
      • October 2, 2025

      You’re very welcome ​@Dre.

       

      Thanks,

      Tyler

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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