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Community Member
February 1, 2026
Question

WhatsApp is not sending me a code

  • February 1, 2026
  • 1 reply
  • 7 views

Why I can’t receive WhatsApp code in my new mobile very frustrating from a week very disappointed 

    1 reply

    Lamiya C
    iD Mobile Employee
    iD Mobile Employee
    February 2, 2026

    Hi ​@Jasmeera ,

     

    I’m really sorry to hear about the frustration you’ve been experiencing. Let’s get this sorted.

    Not receiving your WhatsApp code could be due to your account settings on your new mobile.

    Please confirm the make mad model of your phone?
     

    Lamiya

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