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Question

WhatsApp is not sending me a code

  • February 1, 2026
  • 1 reply
  • 2 views
J
Community Member

Why I can’t receive WhatsApp code in my new mobile very frustrating from a week very disappointed 

    1 reply

    Lamiya C
    iD Mobile Employee
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    • Lamiya C
    • iD Mobile Employee
    • February 2, 2026

    Hi ​@Jasmeera ,

     

    I’m really sorry to hear about the frustration you’ve been experiencing. Let’s get this sorted.

    Not receiving your WhatsApp code could be due to your account settings on your new mobile.

    Please confirm the make mad model of your phone?
     

    Lamiya

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