When will my number transfer from my old provider

Forum|Forum|8 months ago
December 9, 2025
6 replies
418 views

Evening,

I took out new contract with ID Mobile recently and requested my old Vodaphone number be ported over (via a PAC code) at the weekend.

I'm sure at the time the website said that the cutover would happen on the 8th, but later I read elsewhere that weekend cutovers would be logged the next working day and occur the day after (hence today)..

can someone please let me know when the switch will occur?

Regards,

C.

Best answer by Marquerita T

Hi @ArCee , I sent you a private message as I would like to get this sorted for you. Looking forward to hearing from you.

~Marquerita

Owethu M

iD Mobile Employee

Hi @ArCee

I do apologize that your number has not switched over. Please note that if the old SIM has not stopped working the switch was either not processed correctly or there could be a delay on the switch, please send us a private DM so that we can assist you further.

-Owethu

A

ArCeeAuthor

Active Contributor

Hi Owethu M

I can confirm the old vodaphone SIM is still working.

I get this when i click your name and try and send you a message

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Please note: You're unable to sEND a Private Message to this user. Need help? Click here to create a new topic.

Regards

C.

A

ArCeeAuthor

Active Contributor

Hi @Owethu M

should have @`d you….

Zubeida H

iD Mobile Employee

Hi @ArCee

I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
I'll speak to you there.
Thanks.

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

A

ArCeeAuthor

Active Contributor

Hi,

I`ve not had any further PM`s on this post an initial can you confirm your identity, that I replied to… would be grateful if someone could look into my number switch over from Vodaphone, as currently I'm paying for 2 contracts

Kind Regards

Chris.

M

Marquerita TAnswer

iD Mobile Employee

Hi @ArCee , I sent you a private message as I would like to get this sorted for you. Looking forward to hearing from you.

~Marquerita

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.