where is my phone

Where is my upgrade phone? I was told it was coming last week and it has not yet been delivered?

Silver Contributor

Where is my upgrade phone? I was told it was coming last week and it has not yet been delivered?

Best thing to do is to contact sale's and inquire about your device. Also check you junk spam folders incase email contact as ended up in there.

Joe

Android OS 16 - Nothing Phone 2, (Samsung Galaxy S 25 Ultra Here to help, I do have a life. 😉

iD Mobile Employee

Hi @Manda50,

I am so sorry to hear that you have not yet received your order.

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

We'll speak to you there.

Thanks,

Gemma M

The iD Mobile Social Media Team

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