Why can i not get hold of an agent abiht my refund ?

I have asked for a refund for a product I did not use. I have had no update and cannot speak to an agent ?

iD Mobile Employee

Hi @Laura3012,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

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