Why can’t I reply to 80870 numbers or even 5 figure numbers , I have a iphone
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why can i not reply to a short code? 80870
Best answer by WelshPaul
Why can’t I reply to 80870 numbers or even 5 figure numbers , I have a iphone
Some 5-figure short codes are chargeable. You will need to raise the bill cap on your account in order to send chargeable 5-figure SMS messages.
+26Do not respond to
+26Why can’t I reply to 80870 numbers or even 5 figure numbers , I have a iphone
Some 5-figure short codes are chargeable. You will need to raise the bill cap on your account in order to send chargeable 5-figure SMS messages.
+5HI
I’m really sorry to hear about the issues you’re experiencing with short code texts. I understand how inconvenient this can be.
Short code texts fall under our out-of-plan charges, which means you’ll need to increase your bill cap in order to use them. You can do this through the iD Mobile app or your online account. If you’d prefer support with this, our customer service team will be happy to help via live chat.
You can find more information about out-of-plan charges here:
https://www.idmobile.co.uk/help-and-advice/call-charges
Regards,
Gemma
The iD Mobile Social Media Team
I am on unlimited text and calls and unable to see increase bill cap
My bill cap is on £25 can’t increase it anymore
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