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Question

why i cant connect with my WhatsApp as i cant receive code

  • January 30, 2026
  • 2 replies
  • 9 views
J
Community Member

I can’t recieve code from WhatsApp 

    2 replies

    Lamiya C
    iD Mobile Employee
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    • Lamiya C
    • iD Mobile Employee
    • January 30, 2026

    Hi ​@Jasmeera ,

     

    I’m sorry to hear you’re not receiving your WhatsApp verification code. This usually happens when your phone is unable to receive SMS messages. To help resolve this, please try the following:

    Ensure your iD Mobile SIM is correctly inserted in your phone.

    Try switching your phone off and on again.

    Test if you can receive normal text messages from other numbers.

    If possible, try inserting your SIM into another phone to see if SMS works there.

    Lamiya

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    S
    New Contributor
    • Smithy21
    • New Contributor
    • February 25, 2026

    I’m having same problem have tried all Whatsapp all you tube  and ID recommendations tried sim in three different phones nothing works has anyone found a solution? It is looking like I might have to change provider to get  a solution

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