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Question

why is my bank still pending payment and my account says successful

  • April 29, 2026
  • 1 reply
  • 4 views
C
Community Member

Payment as of 25.4.26 says successful yet bank still says pending 4 days later any advise ? 

    1 reply

    M
    iD Mobile Employee
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    • Marquerita T
    • iD Mobile Employee
    • April 29, 2026

    Hi ​@Chanelle93 .

     

    Thank you for your post. 

     

     If your payment is showing as successful on our side but still pending with your bank after a few days, this is usually due to your bank’s processing times rather than an issue with the payment itself. 

     

    Pending transactions can sometimes take a few working days to fully clear, depending on your bank. If it’s been more than 5 working days, we’d recommend contacting your bank directly for an update. 

     

    If you’re still unsure, feel free to send us a direct message via https://www.idmobile.co.uk/live-chat and we’ll be happy to take a closer look for you. 

     

    Thanks,

    Marquerita

    The iD Mobile Team

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