Skip to main content
New Contributor
March 27, 2026
Question

Wrong Free Sumsung chromebook sent

  • March 27, 2026
  • 3 replies
  • 113 views

I order the S25 with the free samsung tablet offer which I gave to my child.

The other day he came and told me he can’t write on it.

The promo showed a picture of a chromebook which can be folded and you can write with a stylus.

I have been sent the cheaper version of the chromebook.

Can someone please resolve this.

Thank you!

    3 replies

    iD Mobile Employee
    March 27, 2026

    Hi ​@mkshariff 

     

    Can you advise where you ordered and saw that promotion as for the Samsung S25, the promotion that was run which has expired is the below.

     

    Samsung Galaxy Tab A9+ | Samsung Galaxy S25

    Available between: 10/02/2026 - 24/02/2026

    Samsung Galaxy Tab A9+ | Samsung Galaxy S25 (Expired)

    Step 1:

    Purchase a Samsung Galaxy S25 device on Pay Monthly on selected tariffs between 10/02/2026 - 24/02/2026 or until stock lasts and claim a Samsung Tab A9+

    Step 2:

    Claims must be submitted by 25/03/2026 23:59 at https://samsungoffers.claims/carphonewarehousedeals

     

    If the purchase is returned, the Samsung Galaxy Tab A9+ must also be returned

    Offer is non-transferable and there is no cash alternative. Maximum 1 Claim per Promotion Product purchase per individual participant (maximum 4 Claims per household).

     

    The other promotion that included a Samsung S25 was for a Chromebook GO which is non-touchscreen and that expired last year.

     

    Samsung Galaxy Chromebook Go | Samsung Galaxy S25 Series

    Available between: 26/11/2025 - 17/12/2025

    Samsung Galaxy Chromebook Go | Samsung Galaxy S25 Series (Expired)

    Step 1:

    Purchase a Samsung Galaxy S25, Samsung Galaxy S25 Ultra, Samsung Galaxy S25 Edge or Samsung Galaxy S25 FE and claim a Samsung Galaxy Chromebook Go. Promotion runs between 26/11/2025 - 17/12/2025.

    Step 2:

    Claim must be made by 16/01/2026 23:59 at https://samsungoffers.claims/CPWchromebook

    More information

    All participants must claim within 30 days of purchase. Offer is non-transferable and there is no cash alternative. Maximum 1 Claim per Promotion Product purchase

    If the purchase is returned, ‘Samsung Galaxy Chromebook Go’ must also be returned

     

    We are running the same promotion for the Samsung S26 phones and that is as well a non-touchscreen Chromebook Go

     

    Samsung Chromebook Go | Samsung Galaxy S26

    Available between: 27/03/2026 - 05/05/2026

    Samsung Chromebook Go | Samsung Galaxy S26

    Step 1:

    Purchase the Samsung Galaxy S26 from iD Mobile on a 24 month contract between 27/03/2026 - 05/05/2026 and claim a Samsung Chromebook Go

    Step 2:

    Claims must be submitted by 04/06/2026 23:59 at https://samsungoffers.claims/curryschromebook

     

    If the purchase is returned, the Samsung Chromebook Go must also be returned

    Offer is non-transferable and there is no cash alternative. Maximum 1 Claim per Promotion Product purchase per individual participant (maximum 2 Claims per household).

     

    Please advise where you saw the version which was foldable and which is touchscreen.

     

    You can also find the promotions for Samsung via this link: Offers & promos | iD Mobile Network

     

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    mkshariffAuthor
    New Contributor
    March 29, 2026

    Hi

    I distinctly remember it was foldable also showing a stylus pen. Unfortunately I forgot to take a screenshot.

     

    iD Mobile Employee
    March 29, 2026

    Hi ​@mkshariff 

     

    Thank you for letting me know.

    Kindly note that the only Chromebook promotion we offered directly with iD Mobile was for the Samsung Chromebook Go. We have not run any promotions for a foldable Chromebook or one that includes a stylus.

    It’s possible that you may have seen a different offer on a third-party website, such as mobiles.co.uk, Carphone Warehouse, or MoneySavingExpert. Could you please confirm if this might be the case?

     

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.