Im trying to buy a plan but my old number is still attached to my account when I go to pay please advise
wrong number attached to account
Hi
Thank you for getting in touch.
I am sorry to read that you’re experiencing an issue with making payment due to your old number still being attached to your account.
I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
I'll speak to you there.
Thanks,
Anneline
The iD Mobile Team
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