Unlimited data fair usage policy

Forum|Forum|6 years ago
May 23, 2020
3 replies
11824 views

Hi. I currently have an ID Mobile plan with 9gb data and am looking into upgrading to a plan with unlimited data. Does the ID mobile unlimited data plan have a fair usage cap?

thanks in advance for your help

This topic has been closed for replies.

Best answer by Emil E

Hi @Pheonix Red Glad to here you are looking to upgrade with us, I can confirm that there is no fair usage policy for domestic usage. However, this does apply when roaming.

Thanks,

Emil

Mohammed H

iD Mobile Employee

Hello @georgehud,

You can check this here: https://www.idmobile.co.uk/help-and-advice/eu-roaming/fair-usage-policy

If you’re referring to Fair Usage policy on Roaming.

If you mean in general, such as is Unlimited actually a set limit, then no, we do not have a Fair usage policy on data as far as I know.

Mohammed

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Pheonix Red

Community Member

Hi @Mohammed ,

I hope you’re well? I wanted to check on your wording in the last response.

You’ve said you do not have a Fair Usage policy on data as far as you know.

I hate to be a stickler but I need to have 100% confirmation as I’m going to probably buy another SIM to be my mobile hotspot. Can you please confirm absolutely that there is no contractual clause etc with a limit on non-roaming data?

Kind Regards,

Red

Emil EAnswer

iD Mobile Employee

Hi @Pheonix Red Glad to here you are looking to upgrade with us, I can confirm that there is no fair usage policy for domestic usage. However, this does apply when roaming.

Thanks,

Emil

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.