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Unlimited data fair usage policy

Forum|Forum|5 years ago
May 23, 2020
3 replies
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georgehud
Community Member

Hi. I currently have an ID Mobile plan with 9gb data and am looking into upgrading to a plan with unlimited data. Does the ID mobile unlimited data plan have a fair usage cap?

thanks in advance for your help

Best answer by Emil E

Hi @Pheonix Red Glad to here you are looking to upgrade with us, I can confirm that there is no fair usage policy for domestic usage. However, this does apply when roaming.

Thanks,

Emil

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Mohammed H
iD Mobile Employee
Forum|Forum|5 years ago
May 25, 2020

Hello @georgehud,

You can check this here: https://www.idmobile.co.uk/help-and-advice/eu-roaming/fair-usage-policy

If you’re referring to Fair Usage policy on Roaming.

If you mean in general, such as is Unlimited actually a set limit, then no, we do not have a Fair usage policy on data as far as I know.

Mohammed

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Pheonix Red
Community Member
Forum|Forum|4 years ago
February 8, 2021

Hi @Mohammed ,

I hope you’re well? I wanted to check on your wording in the last response.

You’ve said you do not have a Fair Usage policy on data as far as you know.

I hate to be a stickler but I need to have 100% confirmation as I’m going to probably buy another SIM to be my mobile hotspot. Can you please confirm absolutely that there is no contractual clause etc with a limit on non-roaming data?

Kind Regards,

Red

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Emil E
iD Mobile Employee
Answer
Forum|Forum|4 years ago
February 8, 2021

Hi @Pheonix Red Glad to here you are looking to upgrade with us, I can confirm that there is no fair usage policy for domestic usage. However, this does apply when roaming.

Thanks,

Emil

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.