Hey there,
I have just had a £30 add-on which I don’t need added to my account. I had the app open but wasn’t using it (my screen was off) and then I received a text saying my 15GB data add-on (12 months) was just added.
The chat bot wasn’t helpful, so I am wondering whether this can be taken off of my bill since my plan is set to renew in 4 days (and I don’t need it).
Any help is appreciated !
