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Community Member
Trike Tyson
Community Member
August 12, 2026
Question

2nd payment was taken after i had already payed

Hi, I payed my bill manually because it hadn't came out of my bank when it was supposed to, I have woke up this morning to the money being taking out which has caused me to go into a over draft.

1 reply

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
August 12, 2026

Hi ​@Trike Tyson 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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