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Community Member
Idklm
Community Member
Jul 2, 2026 8:14 AM UTC
Question

3 direct debits instead of 2

For no apparent reason and after months of my husband and me changing our mobiles over to ID Mobile we are suddenly javing three direct debits instead of 2 taken from our bankĀ 

1 reply

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
Jul 2, 2026 9:40 PM UTC

Hi ā€‹@Idklm

Ā 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ā€˜Private Messagesā€™.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Ā 

Thanks,
Hosai

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