I want to temporarily remove the £45 cap on international roaming. I can’t see where to do this on the app. ‘Plan/manage your iD services’ doesn’t give this option. ‘Bills/manage bill cap’ is already set to £75 and presumably is not specific to international roaming.
Solved
£45 international roaming cap
Best answer by Gemma M
Hi
Yes, that’s correct! Your bill cap is set to a maximum of £75.00, and it resets at the start of each billing month.
Regards,
Gemma M
The iD Mobile Social Media Team
+4Hi
Kindly note that the cap on the international roaming is linked to your bill cap. To remove it and prevent extra charges, you would need to set your bill cap to £0.00 or do the below:
To turn off international roaming with iD Mobile, use the iD Mobile App to disable the main 'Roaming' toggle under Plan > Manage your iD services.
Regards,
Gemma M
The iD Mobile Social Media Team
Hi Gemma, I want to lift the cap, ie have no cap for a while. The max setting is £75 - is that monthly?
+4Hi
Yes, that’s correct! Your bill cap is set to a maximum of £75.00, and it resets at the start of each billing month.
Regards,
Gemma M
The iD Mobile Social Media Team
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