£45 international roaming cap

Forum|Forum|8 months ago
January 15, 2026
3 replies
133 views

I want to temporarily remove the £45 cap on international roaming. I can’t see where to do this on the app. ‘Plan/manage your iD services’ doesn’t give this option. ‘Bills/manage bill cap’ is already set to £75 and presumably is not specific to international roaming.

Best answer by Gemma M

Hi @Claudia Winter,

Yes, that’s correct! Your bill cap is set to a maximum of £75.00, and it resets at the start of each billing month.

Regards,

Gemma M

The iD Mobile Social Media Team

Gemma M

iD Mobile Employee

Hi @Claudia Winter,

Kindly note that the cap on the international roaming is linked to your bill cap. To remove it and prevent extra charges, you would need to set your bill cap to £0.00 or do the below:

To turn off international roaming with iD Mobile, use the iD Mobile App to disable the main 'Roaming' toggle under Plan > Manage your iD services.

Regards,

Gemma M

The iD Mobile Social Media Team

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