I searched for a mobile number that called me and sent two WhatsApp messages and I’ve been charged £45 whilst in Switzerland. Can I see my visage to show what I’ve actually been charged for as I only had my roaming on for a few moments?
Solved
£45 worth of roaming chargez, can I see my usage?
Best answer by WelshPaul
Your bill has a breakdown of all charges.
Roaming in Switzerland costs £1.50 per megabyte. Therefore £45 will cover 30MB of data usage.
+26Your bill has a breakdown of all charges.
Roaming in Switzerland costs £1.50 per megabyte. Therefore £45 will cover 30MB of data usage.
+10Hi
Thank you for your message. I can confirm that your bill includes a full breakdown of all charges, including calls, texts, and data usage.
For reference, roaming in Switzerland costs £1.50 per MB, so the £45 charge covers approximately 30MB of data usage.
You can view your detailed usage in the iD Mobile app:
Open the app and log in.
Tap Plan > Usage & Bill > View Charges / Itemised Usage.
Check the roaming section for Switzerland to see exactly how the £45 was applied.
If you notice any discrepancies, please contact us via Live Chat or Socials with your account number, and we’ll investigate further.
Lamiya
Hi both,
I understand the cost for roaming in Switzerland. But to have switched roaming on for less than 5 mins to send two WhatsApp messages and check a telephone number, I can’t see how that would equate to £45 worth of charges.
+26Your phone uses data in the background for other tasks.
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