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Question

75 pound charge on my bill

  • May 28, 2026
  • 1 reply
  • 8 views
K
Community Member
  • Kjo7
  • Community Member

Hi my monthly charge for my phone is 43 pound every month. Why is there a 75 pound charge for data on my phone? It's never happened before. 

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • May 29, 2026

    Hi ​@Kjo7,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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