Skip to main content
Community Member
Jun 1, 2026 7:48 AM UTC

about a duplicate payment

I paid twice this month by mistake and I need a refund pleaseĀ 

    1 reply

    Anneline M
    iD Mobile Employee
    iD Mobile Employee
    Jun 2, 2026 12:14 PM UTC

    Hi ​@Karen778,Ā 

    Ā 

    I've just sent you a private message to help get this sorted.

    Ā 

    To find it, click your profile picture in the top-right corner and select ā€˜Private Messages’.

    Ā 

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    Ā 

    I'll speak to you there.

    Ā 

    Thanks,Ā 

    Ā 

    Anneline