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Community Member
April 4, 2026
Question

About Bill

  • April 4, 2026
  • 1 reply
  • 13 views

Hi, 

 

I want to know about my contract start and end date sim and mobile? Please could you let me know further. 
 

Many thanks, 

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    April 4, 2026

    Hi ​@Iqrakhadim,

     

    Thank you for getting in touch.

     

    You can easily check the start and end dates of your contract, as well as your SIM and mobile details, directly through the iD Mobile App.

     

    To do this:

    1. Log in to the app
    2. Go to My Account or My Services
    3. Select your plan to view your contract start and end dates, as well as SIM and device information

    If you have any issues accessing these details, please let us know and we’ll be happy to assist further.

    Owethu