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Community Member
Sep 5, 2026 12:09 PM UTC
Solved

about letter i recieved.

I received a letter saying that i have a due balance of £12 

    Marquerita T
    iD Mobile Employee
    Sep 10, 2026 7:17 AM UTC

    Hi ​@Marygladis .

     

    Thank you for your post.

     

    If you would like to know more about the charge, please contact our team directly via Live Chat: https://www.idmobile.co.uk/live-chat they will be able to review your account and let you know where the charges originate from.

     

     

    Thanks,

    Marquerita

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    1 reply

    Marquerita T
    iD Mobile Employee
    iD Mobile Employee
    Sep 10, 2026 7:17 AM UTC

    Hi ​@Marygladis .

     

    Thank you for your post.

     

    If you would like to know more about the charge, please contact our team directly via Live Chat: https://www.idmobile.co.uk/live-chat they will be able to review your account and let you know where the charges originate from.

     

     

    Thanks,

    Marquerita

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.