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Community Member
Sumon863
Community Member
Nov 3, 2026 1:28 PM UTC

about my bill

I have seen my bill in this month is upgraded to 18 pounds something. Can you explain me why is this and is the same payment going out next month as well?

    1 reply

    Kwanele Z
    iD Mobile Employee
    Kwanele Z
    iD Mobile Employee
    Nov 4, 2026 3:47 PM UTC

    Hi ​@Sumon863,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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