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  • July 1, 2026
  • 1 reply
  • 11 views

Why does my next direct debit amount show £30? My unlimited plan amount is £16.

1 reply

Hosai W
iD Mobile Employee
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  • iD Mobile Employee
  • July 2, 2026

Hi ​@Dinoninan,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,

Hosai