Hi ​@Coxford1202, 

We're very sorry to hear that you're still without service and sincerely apologise that this hasn't been resolved within the timeframe you were previously advised.

We understand how frustrating and inconvenient this must be, especially after being told your service would be activated before close of business

.

Please contact us directly via direct message or through Live Chat, where one of our advisors will be able to review your account, check the current status of the activation, and investigate the issue further.

We apologise again for the inconvenience caused and look forward to helping you get this resolved.

Owethu

Worse thing is this was a comp package for issues last month

Hi ​@Coxford1202,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

We'll speak to you there.

Thanks,

Gemma M

The iD Mobile Social Media Team